Easy Return Process

Make A Return Request within 7 Business Days

For any item that is eligible for return, you have 7 business days to request a return. For items that are not eligible for returns, we are devoted to doing our best to find a solution. Please begin your returns request by following the steps below.

FREE SHIPPING IN USA & CANADA

Edgy Jewelry offers FREE Shipping Anywhere in US and Canada. For International Shipping add item to the cart to calculate shipping rates.

RETURN POLICY

All returns must be made within 7 business days of receipt and must be in the same condition as it was delivered to you with all security tags and stickers intact. Please begin your returns request by following the steps below.

  1. MAKE SURE NEW ITEM IN ORIGINAL CONDITION

    – Do make sure your item is in its original purchase condition with all security tags and stickers in place.
    – Do include all product documentation and materials including original boxes or papers.
    – Do make sure you request return within 7 business days of item receipt.

  2. VINTAGE ITEMS and FINAL SALE

    Vintage and Final Sale items that are not eligible for returns, we are devoted to doing our best to find a solution. Each vintage item has multiple pictures and we describe any flaws. Each vintage item has been used and loved. Please email us for any additional questions or photos or videos for any vintage items prior to purchasing.

  3. REQUEST RETURN

    To request a return please email support Contact Form with your order # and reason for return within 7 business days from receiving your order. a) Provide order number which can be found in order confirmation email or under your account in “Your Orders” section. b) Explain Reason for Return.

  4. SHIPPING LABEL

    You will receive an insured shipping label (via email) with return instructions 1-2 business days after the request is received. Once you receive the label, the item must be shipped back within 3 days or the return request will expire. Print your insured pre-paid shipping label and send in the item within 3 business days of receiving the shipping label or you may lose return eligibility.

  5. DOUBLE BOX AND INCLUDE ALL ORIGINAL PACKAGING

    Include all original packaging and materials. Please double box your item securely with two new shipping boxes. Use bubble wrap or other cushion materials to protect the item during transit. Tape the box tightly and remove all previous labels on the outer box. Drop off at UPS, FEDEX, or USPS

  6. RECEIVE YOUR REFUND 

    Once your item is received, please allow 7-10 business days for processing and review. Once approved, you will receive an email confirmation and your purchase will be refunded against the payment method originally used. It may take 2-3 business days for the credit to post. You can contact your credit card company on posting guidelines as they vary.